Home / How to order

How to order

1.Registration
 

It is not required to sign up at opticlasa.com to place an order.

However, if you still want to create your account, you can do it by clicking on "My Account" in the upper right corner of the site and then select "Sign Up". After finishing the procedure, you can sign in to your profile by entering a username and password.

 

2.Shopping bag                                                                                                                                                                                                                    

 

There is a button "Buy this product" next to every product photo.

By pressing this button, the selected product is sent to your shopping bag. Here you can directly purchase it or continue browsing the site.

For your convenience, your shopping cart is always located in the upper right corner of the menu.

The contents of the shopping cart are saved until you decide to switch to the selected products.

You can browse the contents of the cart, add new products, or remove those you do not want.

The price shown is for one piece with VAT included.

 

3.Order

 

Pressing the "Buy this product'' button takes you to the ordering process, which includes:

 

- Choose shipping address - if you don't want the product to be sent to the address specified during the registration, you must enter a different address.

 If you wish to receive an invoice, the text field "Invoice Details" needs to be filled in.

Once you have specified the delivery address, click on the "Continue" button.

 

- Second step is to select payment method, and there are two options - with credit card or pay on delivery.

 

Please note that "pay on delivery" is an option available only for Bulgaria.

 

Select one of the options and click "Continue".

 

If you have a Loyalty discount card or you have a PROMO CODE, you will be able to enter their data in the specified fields.

After selecting payment method and double check the data you provided, click the "Confirm and Finalize Order" button.

 

Bank card payment:

 

- When "pay with credit card" option is selected, our virtual POS terminal will appear, and you will be able to enter the details of your card.

If you are registered in verification by VISA or MasterCard SecureCode, an aditional authentication page will be opened, and you will be prompted to enter your authentication password.

Upon a successful transaction, a transaction note will be displayed on the screen and you can print it or save it if you want.

 

Payment on delivery:

 

- Payment will be made with cash to the courier upon delivery. This option is available ony for Bulgaria, Romania or Greece.

 

4.Order confirmation

 

Once you have verified and finalize your purchase, the preparation process is started.

Orders received until 15:00h are processed on the same day. All others made after 15:00h will be processed on the next business day. Our operators contact the customer to confirm the phone number and delivery address of the order.

Orders received on SATURDAY, SUNDAY or on official HOLIDAYS, will be processed on the first business day.
An order that cannot be confirmed by our emploee within 24 hours after being received, will not be sent. 
Orders received without the buyer's correct details or missing ones are canceled due to impossibility to be executed.

 

5.Delivery

 

Delivery time is from 2 to 5 business days (from the moment of order confirmation is received). In some cases, the delivery period may be extended due to unexpected extreme circumstances, extreme weather conditions or other events.

Deliveries are made through a partnership courier company. We work with delivery comapny Speedy (a partner company of DPD group) and TNT. 

For more information, click the "Deliveries" button at the bottom.

 

6.General conditions

 

The terms of order, delivery and payment at opticlasa.com comply with the Consumer Protection Act.

Order is an act of action that the user makes freely, by his own choosing, and binds with the power of a contract between the user and opticlasa.com.

Any information provided by the user or person using the free access site will be used in accordance with the

Personal Data Protection Act and its provision by the user is entirely voluntary.

 

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